Hours:
- Monday to Friday
- 40 hours per week (8.30am – 17.30pm)
Introduction:
Queen Ethelburga’s is set in more than 220 acres of beautiful North Yorkshire countryside, on the Thorpe Underwood Estate. Staff work as one team – whether they are directly teaching or supporting students as part of the school and pastoral teams, or as part of our estates team making sure that the campus works as it should – to create a vibrant learning and living environment in which every student can thrive. We aspire to excellence, have high expectations of ourselves and others, and take pride in everything we do. We aim to nurture resilient, confident, and independent lifelong learners. The Queen Ethelburga’s Collegiate Standard is ‘To be the best that I can with the gifts that I have’.
Role:
We are searching for a Student Engagement Officer to ensure students remain engaged with Queen Ethelburga’s, both in the period of time between registration and start date, and once the programme has commenced, in order to maximise student retention.
This job description is written at a specific time and is subject to change as the demands of the Collegiate and the role develops. The role requires flexibility and adaptability and the employees of the Collegiate need to be aware that they may be asked to perform tasks and be given responsibilities not detailed in this job description.
Key Responsibilities include (but are not limited to):
- Carry out promotional activities with parents/guardians/agents/registered and current students, including Collegiate tours, engagement events and communication campaigns
- Carry out administrative and general office tasks, both computer and paper based, including liaising with other staff, parents and agents
- Assist with the production of marketing materials, and the running of online and face-to-face webinars and open days
- Support registered students, parents, and agents, with visa applications and UKVI requirements, ensuring compliance with all relevant legislation
- Carry out passport and police registration administration
- Carry out tasks to maximise student retention, including obtaining and collating reasons for each student considering leaving Queen Ethelburga’s; assisting with making changes/providing information in order to retain students; working directly with staff/students/parents/agents/QE staff on the above
- Take responsibility for all events, working closely with relevant staff and students, and ensuring that the quality and participation for each event has a positive impact on the reputation and sustainability of Queen Ethelburga’s; for those administered by our overseas team, take shared responsibility
- Monitor competitor activity and use this knowledge to support the Director/Registrar by providing regular summaries as to how to improve what we offer
The Appointed Candidate will have:
- Experience of working in a school environment (Desirable)
- Understanding of the importance of safeguarding in a school environment
- Excellent telephone manner
- Ability to write professional, literate emails
- Ability to communicate effectively
- Proficiency with Microsoft Office (Desirable)
- Grade C/4 or equivalent in GCSE English and Mathematics
- Marketing and/or administrative qualifications (Desirable)
- Motivation to work amongst children and young people
Benefits:
- 33 days holiday, inclusive of Bank Holidays
- Free staff car park
- Free staff gym
- Annual free family summer barbecue
- Annual free black tie Christmas Ball for staff and a guest.
- Employee Assistance Programme
- We enroll all our employees in the Workplace Pension Scheme
- 10% discount in our Kindergarten
- Discount on school fees for staff children
Applying:
QE is committed to ensuring a safe environment for its pupils and staff. Applicants will be required to provide proof of identity and undergo the relevant DBS checks for their role.
Any personal information you share with us on your application form will be used solely for recruitment purposes. Your details will be held for up to 6 months and destroyed after this time.
Any questions on individual roles or the recruitment process can be sent to the HR department on recruitment@qe.org
We receive high volumes of applications, due to this if you have not heard from us within two weeks of your application, unfortunately on this occasion your application will not have been successful.
