Medical Centre Administrator

• Provide administrative support to ensure the smooth and efficient running of the Medical Centre.
• Manage appointments, clinics, referrals, reviews, and follow-up actions.
• Process medical correspondence and communicate relevant information to staff and parents.
• Coordinate external medical appointments, including transport and student escorts.
• Liaise with parents, School staff, GPs, hospitals, pharmacies, therapists, and other healthcare providers.
• Support the nursing team with clinic coordination and day-to-day administrative processes.
• Assist with student admissions by reviewing medical information and following up outstanding documentation.
• Coordinate vaccination and immunisation programmes with external providers.
• Support medication administration, including repeat prescriptions and pharmacy liaison.
• Maintain accurate, confidential student health records and ensure GP registration is up to date.
• Coordinate audits, compliance activities, quality assurance, and reporting requirements.
• Respond to telephone, email, and face-to-face enquiries while carrying out general administrative duties and providing flexible support to the Medical Centre team.
• Undertake additional reasonable duties as required by the Line Manager, Principal, or Senior Leadership Team to support the efficient running of the Medical Centre.

Essential Skills and Experience

• Previous experience in an administrative or coordination role.
• Excellent organisational skills with the ability to manage multiple priorities and work accurately under pressure.
• Strong communication and interpersonal skills, with the ability to build effective relationships with students, parents, staff, and external agencies.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Confident and competent in the use of IT systems and Microsoft Office applications
• Ability to work independently, use initiative, and contribute effectively as part of a team.
• High level of accuracy and attention to detail.
• Empathy and a student-centred approach to service delivery.

Essential Qualifications

• Good standard of education, including a minimum of five GCSEs (or equivalent) at Grade C/4 or above, including English and Mathematics.

Desirable Qualifications

• Previous experience working in a school, boarding school, healthcare, or welfare environment.
• Knowledge of healthcare administration, appointment systems, and referral processes.
• Experience supporting audits, inspections, or quality assurance activities.
• Understanding of safeguarding, GDPR, and information governance requirements.

Health & Safety
Personally responsible for the health, safety and welfare of all staff and students that may be affected by the postholder’s acts and/or omissions.

Equal Opportunities
Personally responsible for equal opportunities awareness and ensuring that the postholder is aware of, and carries out, the provisions contained in the Equal Opportunities policy.

Safeguarding Children
To be responsible for safeguarding and promoting the welfare of children and young people.

The post holder must be aware of and comply with all School policies and procedures.
The School is committed to safeguarding and promoting the welfare of all our students. You are advised that this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and therefore this post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service (DBS). Please be aware that schools are also required to undertake online recruitment checks on shortlisted candidates under changes to Keeping Children Safe in Education