The BSA Team


Chief Executive

Robin Fletcher MBA MPhil FRSA
T. +44 (0)207 798 1580

Robin Fletcher MBA MPhil was a boarder at Rugby School and is passionate about good quality, modern boarding. He has been BSA Chief Executive since 2014 after working as a journalist, award-winning newspaper editor, plc communications director and business owner.

Robin is an honorary fellow of the Royal Society of Arts and Cardiff Metropolitan University, a former journalism examiner and former adult education tutor. He lives in Bath in south west England and has two daughters, two stepdaughters and two stepsons. 


Chief Operating Officer 

Aileen Kane BA (Hons)

T. +44 (0)207 798 1580

Aileen leads operations at BSA providing guidance and training to member schools. Aileen works closely with government departments including DfE, Home Office, DIT, MOD, FCO, local authorities and other agencies to support member schools. She is also a board member of the Boarding Schools Partnership group which aims to place vulnerable children into boarding schools and heads up BSA's work to find places for refugee children escaping from conflict countries.

A business graduate, Aileen worked as a head of international marketing in the beauty industry before entering the education sector. She managed the MAD (Marketing, Admissions, Development) departments at two independent UK schools within SMT/SLT to achieve strategic targets including growth and market awareness. Aileen is also a trustee for the Doorstep Library charity and an editorial advisory board member of Independent School Parent magazine.


Director of Safeguarding, Standards and Training

Dale Wilkins BA (Hons), MA (Ed), PGCE
BSA Level 4 Accredited Boarding Practitioner
T. +44 (0)207 798 1580

Dale joined the BSA during Summer 2017 with responsibility for safeguarding and standards.  In July 2019 he also assumed responsibility for the BSA’s training programme, including both day seminars and accredited training courses.  Dale leads on all safeguarding and inspection matters for the BSA, including managing the Commitment to Care Charter, the annual Safeguarding Conference,  the Safeguarding Forum.   He has also developed a process of BSA Accreditation for our overseas members. 

For 31 years Dale was a boarding practitioner.  After boarding positions at Norwich School and Tettenhall College, Dale became a Housemaster at Old Swinford Hospital in 1992, and was promoted to Deputy Head in 2007, and subsequently also DSL. He has also been a multi-agency trainer for the Dudley Safeguarding Children’s Board and has been closely involved in inspection in state and independent boarding since 2002. Dale had previously been a BSA course tutor since 1998 and developed the BSA Self-Assessment Toolkit.


Head of Events and Commercial 

Amy Wilson BA (Hons)
T. +44 (0)207 798 1580

Amy has over 12 years' events and commercial experience in B2C, B2B and charity sectors. Since 2010, she has managed the event needs for the BSA and has overseen the growth of the conference and seminar programme. Amy’s eye to detail ensures that everything from the speaker line up, to hotel rooms, equate to a top quality BSA event experience for all delegates.

In 2015 Amy took over the management of the commercial needs for the BSA and is currently accepting bookings and advertising for events and publications.  

    Digital Communications &
    Commercial Co-Ordinator

     Holly Alexander 
     T. +44 (0)207 798 1580

  Holly joined the BSA team in September 2019 as Digital
  Communications & Commercial Co-Ordinator. Together with Amy Wilson, Holly will be managing all commercial inquiries and overseeing the conference programmes. Prior to BSA, Holly gained her Law degree from Warwick University, graduating in July 2019, and is currently undertaking her Masters at SOAS alongside her position with the BSA.


Senior Training Manager

Liz McDonald
T. +44 (0)207 798 1580

Liz McDonald has been with the BSA for five years and is responsible for the coordination of the BSA training requirements, including the Roehampton University course.

A former financial services professional, Liz relishes the opportunity to help and assist boarding staff with their training needs and continued professional development.


 Head of Member Services 

 Chris Ryan MA, BSc, PGCE, NPQH
 T. +44 (0)207 798 1580

Chris joined BSA as Membership and Marketing Manager in February 2017 and now heads up the Member Services team. He is well versed in the world of education, having worked as a teacher for 30 years, the last twelve as Deputy Head; which included a period as Acting Headteacher. Having experienced seven Ofsted inspections, he is keenly aware of the pressures that they put on school staff.

Years of interviewing, assemblies, presentations to governors and engaging with stakeholders from all walks of life has enabled him to respond to a variety of requests and issues in a creative, logical and often humorous manner.

Member Services Manager

 Bethan Waddington 
 T. +44 (0)207 798 1580

Bethan Waddington joined the BSA team as Training Manager in September 2017 and now supports Chris as Member Services Manager. Passionate about education, Bethan has worked in two independent boarding schools in the UK and Switzerland, the latter as Housemistress to 36 pupils. Following her time in Switzerland she was a Pastoral Manager for an inner city state academy before working in the charity sector for Debrett's running the ‘Debrett's Foundation’ training programme to provide life skills and training opportunities to underprivileged teens.  

In her role, Bethan co-ordinates all Day Seminars, INSET and Consultancy. She believes boarding can be a positive force for young people and in order to fully support their needs staff can never learn too much. As such she is passionate about the CPD BSA delivers to our pastoral communities in the UK and worldwide.

   Finance and Administration Executive

   Janki Amlani
   T. +44 (0)20 7798 1580

 Janki joined the BSA team in May 2019 as Finance and Administration   Executive. The glue that holds the BSA Team together, Janki manages all financial matters within the association and is the first point of contact for inbound queries to the office. Prior to joining BSA, Janki worked in the private healthcare sector and in her spare time assists with her family business.

Boarding Dog

T. +44 (0)20 7798 1580

Haggis is a Cavalier King Charles Spaniel and joined the BSA team in August 2017. He likes long walks and lazy afternoon naps. He looks forward to meeting fellow boarding house dogs in the near future.


BSA Consultants

Jane Graham, MSc, BSc, Dip Ed., R.S.C.N

Trained at Great Ormond Street Hospital for Sick Children, Jane has 27 years nursing background, 17 of which is in trauma and intensive care. Whilst on PICU, she had a number of different roles. Nine years of that included a role as a specialist retrieval nurse (CATS) that entailed travelling around the country to stabilize and bring back critically unstable children. To do this she learnt advanced nursing and basic medical skills in resuscitation, all medical conditions and trauma. She went on to teach these skills to student nurses, qualified nurses and junior doctors as the Practice educator on intensive care. This role also involved lecturing regularly at South Bank University.


She is a DSL for Safeguarding at St Teresa’s School where she currently is the Lead Nurse. On the back of setting up the school’s medical services, she has set up a first aid training company Action + First Aid. She is a freelance instructor for Qualsafe an awarding body approved by the HSE. 



Jill Hill, BSc, DipHE, RN

Jill Hill is entering her 6th year as Lead Nurse at The Cheltenham Ladies College, following a long career in Emergency care. As a Senior Sister and Emergency Nurse Practitioner at the John Radcliffe hospital she was responsible for staff training and worked in association with Oxford Brookes University to deliver specialist lectures in minor injuries and autonomous practice. In 2012, her chapter “The Role of the Trauma Nurse” was published in the 4th Edition of ABC of Major Trauma, she continues to be a ALS instructor for Resus Council (UK). Jill’s change of direction into school nursing enabled her to rekindle her love of nursing by making a marked difference to the students in her care by reinventing the medical centre and its provision at CLC.  She and her team are an integral part of the Pastoral team, working with students, staff and key stakeholders to ensure that the overall physical, emotional and psychological wellbeing of each individual pupil is at the centre of all they do.

Jill is a strong advocate for the nursing profession suggesting the unique skills and qualities nurses possess make them the perfect advocates for the students in their care.


CREDIT: Image header taken from BSA member school Highfield School