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22 May
Partnership with parents
22 May 2019 - 22 May 2019

Partnership with parents

May 22, 2019


Why should you attend?

Today, boarding staff can expect parents to be more demanding and engaged with many aspects of the care provided for their children. It is no longer uncommon for parents to expect daily communication, on matters great and small. To ensure this relationship flourishes, it is critical boarding staff establish rules and expectations from the start and thereafter maintain appropriate boundaries and engagement that benefits not just the family, but the whole community.

This seminar will explore what boarding staff need to do to create and maintain the ‘perfect’ partnership with parents.




10 – 10:30       Tea/Coffee on arrival

10:30               Welcome and Introduction

10:35               Components of a productive partnership

                        (customer satisfaction)

11:30               Tea/Coffee

11:45               Managing Transition

            (recruitment, induction and setting expectations)

12:45               Lunch

13:30               Effective communication

                        (in the digital age)

14:30               Tea/Coffee

14:45               Managing conflict

                        (reasonable expectations)

15:30               Close



Speaker: Andrew Lewin, BSA Director of Training

Andrew Lewin joined the BSA as Director of Training and International in August 2017. He manages the Training and International team with the BSA and delivers the largest CPD programme to boarding staff in the world. Prior to joining the BSA, he lived and worked in boarding schools literally all his life. He has been the Head in three boarding schools, as well as Deputy Head, Housemaster, Head of Geography, Master i/c Rugby, Hockey and Cricket and Director of Development. 

He has been an ISI Team Inspector and a Governor of an independent boarding school. He has also served on the local safeguarding children's boards in North Yorkshire and Cheshire, where he organised and delivered training for both local authorities and independent schools.


Cost: Member £210 / Non-member £260

Venue: Millfield School, Somerset, BA16 0YD


Millfield School, Millfield School , Somerset , Somerset, BA16 0YD, United Kingdom