16 May 2018 10:30 - 16 May 2018 15:30
Partnership with parents
Date: May 16, 2018
Why you should attend?
“Looking after other people’s children is an enormous responsibility. In the process, you will form a partnership with the parents to whom you are accountable.”
Liz Best, Mirror Mirror, 2014
Today boarding staff can expect parents to be more demanding and engaged with many aspects of the care that you provide for their children. Indeed, they may well expect you to communicate on a daily basis, via social media, on matters great and small that you almost become part of their family!
In order to ensure that this relationship flourishes, it is critical that staff establish ‘ground rules’ or expectations from the start and thereafter maintain appropriate boundaries and engagement that benefits not just that family but the whole community. However, that is easier said than done.
This workshop will explore what you need to do to create and maintain a ‘perfect’ partnership.
10 – 10:30 Tea/Coffee on arrival
10:30 Welcome and Introduction
10:35 Components of a productive partnership (customer satisfaction)
11:45 Managing Transition (recruitment, induction and setting expectations)
13:30 Effective communication (in the digital age)
14:45 Managing conflict (reasonable expectations)
Speaker: Andrew Lewin, BSA Director of Training
Andrew Lewin, joined the BSA team as Director of Training in August 2017. He manages the Training and International Team within BSA and delivers the largest CPD programme to boarding staff in the world. Prior to joining BSA, he has lived and worked in boarding schools literally all his life. He has been the Head in three boarding schools, as well as Deputy Head, Housemaster, Head of Geography, Master i/c Rugby, Hockey and Cricket and Director of Development. He has been an ISI Team Inspector and a Governor of an independent boarding school. He has also served on the local safeguarding children's boards in North Yorkshire and Cheshire where he organised and delivered training for both local authorities and independent schools.
Venue: Bryanston School, Blandford Forum, DT11 0PX
Cost: Member £200 / Non-member £250